Send bulk SMS in Kenya with high deliverability, fast routing & SMS API integration.

Bulk SMS Kenya: Enterprise Messaging Solutions for Businesses

Try Our Bulk SMS Platform for Free – No commitments, just results!

Bulk SMS Kenya from Celcom Africa is the premier messaging solution trusted by thousands of businesses, NGOs, developers, and institutions across Kenya. Whether you need to send marketing campaigns, transactional OTPs, appointment reminders, or emergency alerts, our Bulk SMS Kenya platform delivers with a 99% delivery guarantee and instant API integration. Perfect for e-commerce platforms, healthcare facilities, educational institutions, financial services, and government agencies looking to reach customers instantly and efficiently.

Use our Bulk SMS Gateway to send text SMS in large volumes whether transactional or promotional bulk SMS.

Cheap Bulk SMS in Kenya

Bulk SMS Kenya - Best Bulk SMS Service Provider in Kenya | Cheap Bulk SMS

Send Messages to Thousands Instantly with Reliable Bulk SMS Service

Celcom Africa's Bulk SMS platform enables businesses across Kenya and Africa to send high-volume SMS campaigns with 99%+ deliverability. Our enterprise-grade SMS gateway supports marketing campaigns, transactional alerts, appointment reminders, and customer notifications. Starting from KES 0.25 per SMS, with real-time delivery reports, custom sender IDs, and seamless API integration.

Whether you're a small business sending promotional offers or an enterprise managing mission-critical alerts, our Bulk SMS service scales with your needs. Trusted by 10,000+ businesses with 99.9% uptime guarantee and 24/7 Kenyan-based support.

Enterprise-Grade Bulk SMS Features

Powerful tools designed for businesses that demand reliability, compliance, and scalability

Real-Time Delivery Reports

Track every SMS with instant delivery confirmations, detailed analytics, and exportable reports. Monitor campaign performance, delivery rates, and optimize messaging strategies with actionable insights.

CAK-Compliant Messaging

Fully compliant with Communications Authority of Kenya regulations. Built-in DND filtering, opt-out management, and sender ID registration ensure your campaigns meet all legal requirements.

Secure API Integration

Developer-friendly A2P SMS Gateway API with comprehensive documentation, SDKs in multiple languages, and webhook support. Integrate SMS functionality into your CRM, ERP, or mobile app seamlessly. View our complete service offerings.

Custom Sender ID

Build brand trust with custom sender ID registration. Send messages that appear with your company name instead of a phone number, increasing open rates by up to 40%. Learn more about our communication services.

Scheduled & Automated Messaging

Schedule campaigns in advance or set up automated triggers. Perfect for appointment reminders, promotional campaigns, and time-sensitive alerts without manual intervention.

Personalized Content & Dynamic Fields

Personalize each message with recipient names, account numbers, or custom variables. Dynamic field insertion increases engagement rates and creates a more professional customer experience.

Types of Bulk SMS in Kenya: Transactional, Promotional, and Alert Messages

Bulk SMS Kenya enables large-scale communication by delivering SMS messages to many recipients instantly. The main categories of bulk SMS include transactional, promotional, and alert messages. The right choice depends on your intended communication—whether providing updates, marketing, or urgent notifications.

bulk sms kenya types

1. Transactional Bulk SMS

Transactional SMS are used to share essential and time-sensitive information with recipients. These messages are typically triggered by user actions or system events, such as purchase confirmations, password resets, or appointment reminders.

  • Payment updates and receipts
  • Order confirmations and delivery notifications
  • One-Time Passwords (OTP) and verification codes

Example:
“Dear John, your payment of KES 2,500 has been received. Order #12345 will be delivered tomorrow.”

2. Promotional Bulk SMS

Promotional SMS are intended for marketing and advertising. They are used to inform recipients about new products, special offers, discounts, and events, helping organizations reach a wider audience and drive engagement or sales.

  • Announcing sales and limited-time promotions
  • Sharing event invitations or product launches
  • Re-engaging inactive customers

Example:
“Get 20% off your next purchase! Visit our store or shop online. Offer valid until Sunday.”

3. Bulk SMS Alerts & Notifications

Alert messages are used to quickly notify users of urgent or important information such as emergency updates, system maintenance, weather warnings, or critical service changes. These messages are prioritized for immediate delivery.

  • Emergency alerts and safety notifications
  • Service interruptions or scheduled maintenance info
  • Regulatory or important policy updates

Example:
“Notice: Our services will be offline for scheduled maintenance between 9 PM and 11 PM tonight.”

What you get when you use our platform.

Our portal is packed with attractive features and functionalities, to enhance your communication strategy.

Contact Management
Contact Management

Our platform provides an address book feature that allows you to keep your contacts organized and easily accessible whenever you need them. You can create groups for friends, clients, staff, and more!

Message Scheduling
Message Scheduling

With our message scheduling feature, you can plan your communications ahead of time. Just set the date and time, and your messages will be delivered exactly when you want them to be.

Long Messages
Delivery Reports

Our platform provides detailed delivery reports, giving you insights into the success of your messaging campaigns. You can use these insights to refine your communication strategy and improve your results.

Multiple Account Users
Multiple User Mode

Our multiple user mode feature allows several users to access the platform at the same time. This promotes teamwork and ensures efficient utilization of the platform.

Why Businesses Choose Celcom Bulk SMS Kenya

Unlock the power of Bulk SMS to drive measurable results, business growth, and superior customer satisfaction for your company in Africa.

Instant Bulk SMS Delivery

Reach thousands of customers in seconds with our fast Bulk SMS Kenya platform. Messages are delivered within 2-5 seconds across all major networks, ensuring your marketing, alerts, and notifications arrive instantly.

98% SMS Open Rate

With Bulk SMS in Kenya, enjoy a 99% open rate—far surpassing email’s 20-30%. Over 90% of SMS messages are read within 3 minutes, giving your promotions and alerts maximum visibility and conversion potential.

Cut Communication Costs

Minimize operational expenses with Bulk SMS Kenya. Our automated SMS alerts and reminders reduce customer service costs by up to 60%, lower no-shows, and decrease support calls—all while improving customer satisfaction.

Boost Customer Engagement

Businesses leveraging Bulk SMS Kenya solutions experience up to a 40% increase in customer engagement. Send personalized marketing offers, updates, and loyalty rewards directly to your customers’ phones for better results.

Bulk SMS Kenya ROI: What Businesses Achieve

40%

Increase in Customer Engagement with Bulk SMS

60%

Reduction in Communication Costs

99%

Guaranteed SMS Delivery Rate in Kenya

25%

Fewer Appointment No-Shows with Bulk SMS Reminders

happy client
Empower Your Business & Grow with Bulk SMS Marketing

Experience the power and convenience of Celcom Africa Bulk SMS and Bulk Email platform and revolutionize your messaging strategy. Contact Our Team to learn more.

Success Stories with Bulk SMS Kenya

See how Kenyan organizations unlock growth, savings, and engagement with intelligent messaging. Explore industry-specific solutions or contact us to discuss your needs.

Case Study — SACCO

Member Engagement Up By 40%

A Nairobi SACCO reached over 15,000 members with timely updates on loans, dividends, and meetings. Using Bulk SMS Kenya for automated, personalized messages led to these results:

  • 40% increase in engagement by SMS
  • 35% reduction in missed repayments
  • 50% more attendance at meetings
  • KES 2.5M saved each year in operational costs
“Celcom Africa’s SMS platform transformed our communication. Personalized alerts and scheduling improved our relationships and reduced defaults.”
Finance Manager, A SACCO in Nairobi
Case Study — Healthcare

No-Shows Down By 25%

A Mombasa hospital lost revenue to missed appointments. Automated SMS reminders via Bulk SMS Kenya produced:

  • 25% reduction in appointment no-shows
  • 30% increase in patient satisfaction
  • KES 450K more annual revenue from filled slots
  • 90% of patients prefer SMS reminders
“SMS reminders changed everything. Missed appointments dropped, feedback went up. We saw ROI in just one month.”
Operations Director, Mombasa Medical Center

Customer Testimonials

See Why Clients Trust Our Bulk SMS Services

We have worked with Celcom for the last 6 years. I find their service affordable; they deliver within the promised timelines and with precision. I have particularly liked their customer experience which I can only describe as first class. They are also keen and professional. System availability is also impressive and reliable. I would recommend 100%.

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Reuben Kimani

Username Investment

Celcom is the best SMS service provider I have to work with. It has supported our growth as SafeBoda through there fair prices, great delivery rate and above all the best and fast Customer Support. Great Job Celcom!!

Safe Boda
Chebet Millicent

Safe Boda

Amazing company - your SMS rates, customer service and support are super good. Your systems are always super, rare or no downtimes. As a result, our business has enjoyed immense growth since we partnered with you. We are proud to do business with you. Keep up the good work. I recommend you to the world.

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Joseph Gitonga

Username Investment

Celcom Bulk SMS is a very reliable and affordable solution well aligned to the current customer experience needs. I have worked with them on several client's projects and the feedback is always positive; happy with the customer experience feedback. The kicker solution in my view is the SMS integration with billing and collection system which has enhanced collection. HIGHLY recommend the services to any customer. Thank you, Celcom, and keep up the good work!

Acemil Consultant
John Gakunyi

Acemil Consultant

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F.A.Q

Frequently Asked Questions

Bulk SMS is the process of sending large volumes of SMS messages to multiple recipients simultaneously. It’s widely used for marketing, alerts, notifications, OTPs and promotional messages by businesses, NGOs, schools, and government agencies.

Bulk SMS services work through a web-based platform or API. You upload or type your message, add recipient numbers, and schedule or send instantly. The SMS gateway then routes the messages to mobile networks for delivery.

Bulk SMS is fast, cost-effective, direct, and boasts over 99% open rates. It's ideal for customer engagement, reminders, promotions, emergency alerts, and two-factor authentication.

  • Choose a reliable bulk SMS provider like Celcom Africa
  • Register an account.
  • Upload your contact list.
  • Create your message (ensure compliance with marketing laws).
  • Use a custom sender ID and send or schedule your campaign.

Celcom Africa is the best and cheapest Bulk SMS provider offering cheap bulk SMS services, USSD codes & shortcodes, and Bulk Email and SMS Gateway across Africa with prices starting as low as KES.0.25

Yes, authorities can trace bulk SMS through sender ID registration, IP logs, and telecom records. However, recipient details are confidential unless a legal request is issued.

  • Sign up with a bulk SMS provider.
  • Create a campaign by composing your message.
  • Import contacts via CSV or paste them.
  • Use a custom sender ID (if allowed).
  • Send or schedule the message.

Some providers offer free trial credits or test messages. However, regular bulk SMS sending requires purchasing SMS credits or bundles. Try Clecom Africa Bulk SMS now!

Yes, many Kenyan providers allow custom sender IDs. This lets you brand your messages with names like “CELCOM” or “BANKALERT”. Sender ID registration is required through the provider and CAK (Communications Authority of Kenya).

Yes. Many platforms allow sending SMS globally. Rates vary per country. Ensure your provider supports international routing and that numbers are in the correct format (e.g., +44, +1). Use Celcom Africa API to send Bulk SMS to international numbers and experience quality!

Prices range from KES 0.25 to KES 1.5 per SMS, depending on the volume, route (promotional or transactional), and sender ID type. Discounted rates are available for higher volumes. Celcom Africa is the best and cheapest Bulk SMS provider offering cheap bulk SMS services starting at KES 0.25-0.60

Celcom Africa is the best website and web application for sending Bulk SMS in Kenya and globally. Try our powerful API, which is easy to integrate and seamless!

Use a bulk SMS platform, import 1000 phone numbers, compose your message, and send. Ensure you have enough credits and that your sender ID is approved.

You can:

  • Use mobile apps provided by a reliable bulk SMS platform like Celcom Africa
  • Access a web portal through your phone browser.
  • Use Android SMS gateways with APIs for advanced users.

SMS refers to a single message sent from one person to another. Bulk SMS involves sending a single message to many people simultaneously using a dedicated platform.

  • Partner with a licensed Bulk SMS gateway.
  • Build or white-label a bulk SMS platform.
  • Apply for sender ID support.
  • Offer competitive pricing and excellent support.
  • Market your service locally and online.

  • Start by reselling SMS credits from a larger provider.
  • Set up a website with a billing system.
  • Offer API integration, customer support, and business tools.
  • Partner with SACCOs, schools, churches, and SMEs.

  • Apply through your bulk SMS provider.
  • Submit your business registration documents and preferred Sender name.
  • The provider forwards your request to MNOS
  • Approval may take 1–3 days.

Use a custom sender ID via a bulk SMS platform. The message appears with a name like “KRAKEN” or “CELCOM” instead of a number. Note: This requires prior approval.

Ready to Transform Your Communication Strategy?

Join 1,000+ businesses across Kenya using Bulk SMS Kenya from Celcom Africa to reach customers instantly, reduce costs, and drive engagement. Start with free test credits - no credit card required.

99% Delivery Guarantee | CAK Compliant | 24/7 Support | KES 0.25/SMS Starting Price