Industry-specific SMS solutions for healthcare, finance, education & retail.

Bulk SMS for Industries in Kenya - Best Bulk SMS Service Provider | Industry Solutions


Discover comprehensive bulk SMS use cases and industry-specific bulk SMS solutions designed for every sector in Kenya. From healthcare appointment reminders and financial OTPs to retail promotions and educational notifications—explore how bulk SMS transforms communication across 17+ industries with 99%+ deliverability, CAK compliance, and affordable pricing from KES 0.25/SMS.

Common Bulk SMS Use Cases Across Industries

Discover how bulk SMS is used across different industries with real-world applications and examples

Marketing & Promotions

Bulk SMS use cases for marketing include promotional offers, flash sales, product launches, event announcements, and customer retention campaigns. Perfect for retail, e-commerce, and hospitality industries.

  • Promotional campaigns
  • Flash sales alerts
  • Product launches
  • Event promotions

Transactional & Alerts

Bulk SMS use cases for transactional messaging include order confirmations, payment receipts, shipping notifications, account alerts, and OTP delivery. Essential for e-commerce, finance, and logistics.

  • Order confirmations
  • OTP & authentication
  • Transaction alerts
  • Delivery notifications

Reminders & Notifications

Bulk SMS use cases for reminders include appointment reminders, payment due dates, exam schedules, and important announcements. Widely used in healthcare, education, and service industries.

  • Appointment reminders
  • Payment reminders
  • Exam schedules
  • Important announcements

Customer Engagement

Bulk SMS use cases for engagement include satisfaction surveys, feedback requests, loyalty program updates, and personalized messages. Effective for all industries to improve customer relationships.

  • Customer surveys
  • Feedback requests
  • Loyalty programs
  • Personalized messages

System & Security Alerts

Bulk SMS use cases for alerts include system notifications, security alerts, password resets, account activity notifications, and emergency communications. Critical for IT, finance, and security-sensitive industries.

  • Security alerts
  • Password resets
  • System notifications
  • Emergency alerts

Health & Wellness

Bulk SMS use cases for healthcare include medication reminders, vaccination campaigns, health tips, appointment confirmations, and wellness programs. Essential for hospitals, clinics, and health organizations.

  • Medication reminders
  • Vaccination campaigns
  • Health tips
  • Wellness programs

Bulk SMS for Industries: Tailored Solutions for Every Sector

Discover comprehensive bulk SMS solutions tailored for 17+ industries in Kenya and across Africa. From healthcare appointment reminders and banking OTPs to retail promotions, educational notifications, and hospitality confirmations—each industry solution includes specific use cases, best practices, and implementation guides.

Our industry-specific bulk SMS services feature 99%+ deliverability, CAK compliance, affordable pricing from KES 0.25 per SMS, and dedicated support. Whether you're in healthcare, finance, education, retail, hospitality, or logistics, we have the right SMS solution for your business needs.

Bulk SMS for Industries: Industry-Specific Solutions & Use Cases

Explore bulk SMS use cases and solutions tailored for your industry. Each industry section includes specific bulk SMS applications, use cases, and best practices.

Why Choose Celcom Africa for Industry-Specific SMS Solutions?

We provide tailored solutions that understand your industry's unique communication needs

CAK Compliant

Fully compliant with CAK guidelines, Data Protection Act, and industry regulations

99%+ Deliverability

High delivery rates across all Kenyan networks including Safaricom, Airtel, and Telkom

Affordable Pricing

Starting from KES 0.25 per SMS with volume discounts and flexible payment options

24/7 Support

Kenyan-based support team available round the clock to assist with your SMS needs

happy client
Empower Your Business & Grow with Bulk SMS Marketing

Experience the power and convenience of Celcom Africa Bulk SMS and Bulk Email platform and revolutionize your messaging strategy. Contact Our Team to learn more.

Trusted by reputable Businesses

Join 10,000+ Businesses Using Our Bulk SMS Solutions

eveready logo
kaa logo
unicef logo
irc logo
username logo
sbaazar logo
kise logo

Customer Testimonials

See Why Clients Trust Our Bulk SMS Services

We have worked with Celcom for the last 6 years. I find their service affordable; they deliver within the promised timelines and with precision. I have particularly liked their customer experience which I can only describe as first class. They are also keen and professional. System availability is also impressive and reliable. I would recommend 100%.

Username Investment
Reuben Kimani

Username Investment

Celcom is the best SMS service provider I have to work with. It has supported our growth as SafeBoda through there fair prices, great delivery rate and above all the best and fast Customer Support. Great Job Celcom!!

Safe Boda
Chebet Millicent

Safe Boda

Amazing company - your SMS rates, customer service and support are super good. Your systems are always super, rare or no downtimes. As a result, our business has enjoyed immense growth since we partnered with you. We are proud to do business with you. Keep up the good work. I recommend you to the world.

Username Investment
Joseph Gitonga

Username Investment

Celcom Bulk SMS is a very reliable and affordable solution well aligned to the current customer experience needs. I have worked with them on several client's projects and the feedback is always positive; happy with the customer experience feedback. The kicker solution in my view is the SMS integration with billing and collection system which has enhanced collection. HIGHLY recommend the services to any customer. Thank you, Celcom, and keep up the good work!

Acemil Consultant
John Gakunyi

Acemil Consultant