INSURANCE

Bulk SMS | Insurance Industry

Insurance industry being one of the oldest and well established in Kenya, needs to acquire a modern way of reaching out to their customers of whom they have interacted with over years and also the new ones. Bulk SMS services is not only for Insurance companies to communicate or update about insurance premium and other insurance policies and services but also any Insurance agent can afford this Bulk SMS services.

How Can I Use Bulk SMS In Insurance Industry?

• You can use bulk SMS to send payment reminders to your clients
• Use bulk SMS services to schedule meetings with your clients
• Use SMS marketing to promote new services to your clients
• Use text messages to get feedback from client about your service by taking SMS survey.
• Update client on their claims as soon as you get notification that their claims are ready
• Use bulk SMS marketing tools to send clients links of your website, offers, meet up location, office map etc.

HOSPITALITY

Bulk SMS For Tours & Travel Companies

Tours and travel companies in Kenya which deal with large groups of clients from hotels, airlines, dealers, tourists and other sectors, need bulk SMS services to inform their clients about different offers through bulk SMS marketing.

Different Uses For Tour And Travel Bulk SMS

• Sending Promotional bulk SMS and discounts bulk SMS on the latest tours
• Send regular information through text messages on the best and hot tours
• Send trip details through bulk SMS messages (time, place of departure, the number of cities that will be visited)
• Send essential details by text – A quick text messages telling the guests the Wi-Fi login and other room details mean they won’t need to go looking for a brochure.
• Send bulk SMS survey the day after they have left – Ask the customers a couple of questions to determine what you could have done better or what they loved about their stay.
• Use transactional bulk SMS for 2 factor verification process to authenticate your client and reassure them that your system is secure.

RETAIL

Bulk SMS For Retail Industry In Kenya

Bulk SMS service offers you a gateway to achieving your business targets at a low cost. This service helps target new clientele, informing customers about your products and services and update upcoming discounts.

How To Use Retail Bulk SMS In Kenya

• You can send bulk SMS to customers with special offers, discounts and coupons.
• Bulk SMS marketing can be used to purchase and deliver notifications. E.g. you can send bulk text messages after someone has made a purchase on your website thanking them and giving them details of their purchase.
• Use link in your bulk SMS marketing strategy this will help you to bring back more people to your web store.
• Use bulk SMS in Kenya to let people know of new stock alerts or sales of a curtain product or service
• Bulk SMS marketing can also be used for loyalty programs – Allow customers to sign up to a SMS loyalty program and send them exclusive offers through text SMS whenever you have them.
• Use bulk SMS to take surveys –when a client purchases from you always send them a message. This will help you understand what your strengths and weaknesses are.

ENTERTAINMENT

Bulk SMS | Media & Entertainment Industry

The media industry is a pioneer of mass communication and entertainment which is growing widely in Kenya. To update their customers about events, bulletin news, new movies releases, online movie ticket booking and missing episodes of daily soaps, they need Bulk SMS services which will make access to their customers easier and faster.

Benefits Of Bulk SMS For Media And Entertainment

• Viewers can be connected directly by sending text messages with the programs and shows contest.
• SMS voting and SMS polls are used in campaigns not only to generate higher revenues for the Entertainment Industry but also help the viewers to interact with the industry
• Bulk SMS marketing can be used for promotion of new songs or a new movie, announcement of movie release date or information on the latest premier shows.
• Bulk SMS service can be used to launch a new TV channel or new music video/audio/skiza tunes
• Celcom Africa services will help promote a show or a project by projecting bulk SMS polling, campaigns, contest, voting and many more services.
• Celcom Africa bulk messaging will help Media and Entertainment clients to save time and cost while promoting positive brand experience.
• Bulk SMS messaging is indeed a super hit formula for Media and Entertainment industry.

RELIGIOUS

Bulk SMS In Kenya | Religious Organization

Over the years, we have acquired core strength in the Educational Sector. Our SMS has tailor-made options for schools and colleges like sending AGM reminders SMS to parents, absentees, sending Fee reminders, Dynamic SMS, sending exam results, sending SMS from Excel and many more. Churches benefit from the same when sending general notifications, announcements, fellowship dates and in case a member of the church passes on.

Here Are Some Of The Ways You Can Use Bulk SMS In Churches

• Bulk SMS helps nurture your congregation on a daily basis. Send bible quote and nurturing messages.
• Use text marketing to conduct follow-up on for first-time church service visitors.
• Send thank you SMS messages to visitors for attending church service.
• The priest can use text messages to invite church members and non-church members for fellowship
• Invite participates on an outreach program through bulk SMS services
• Send text message reminders for meetings to church members.
• Send bulk SMS messages to all members with items like prayers, songs, bible verses
• Send messages that give comfort to your congregation.

ADVERTISING

Bulk SMS Services | Advertising & Marketing Agencies

A bulk SMS advertisement is an ad sent via bulk SMS messaging platform. There are millions of mobile phones users in Kenya and a bulk SMS advertisement can help you reach a wide spectrum of customers. Moreover, the advertisement is more likely to be read, as it is short and precise. Bulk SMS advertising allows you to get the most out of your mobile marketing budget. It is relatively cheaper than other mediums of communication like posters, radio or T.V which can exhaust your advertising budget. This is a great way of increasing sales in your business be it in real estate, publishing, manufacturing or any other kind of business.

Here Are Some Of The Ways You Can Use Bulk SMS In Advertising

• Bulk SMS marketing is highly effective in spreading your brand message to consumers.
• Bulk SMS marketing does not require any specific skills to send your marketing campaign messages to subscribers. You are only needed to compose an engaging text message that can engage customers and drive them to your business.
• Celcom Africa helps to improve sales and customer loyalty. Bulk SMS messages can be scheduled for a specific time and date so that consumers can be targeted at the right time with the right information.
• Personalized bulk SMS services add value to your business.
• Bulk SMS marketing is affordable to all companies large or small.
• Bulk SMS in Kenya is seen as a reliable means of communication. On average 98 percent of bulk messages get read and 90 percent of SMS are read within the first 3 minutes of delivery. There’s no question that bulk SMS marketing works.

LOGISTICS

Bulk SMS Marketing | Courier & Logistics Industry

Courier and logistics companies mostly deal with letter transfers, official or personal documents, gifts, and other kinds of cargos. Due to this, Bulk SMS service comes in handy at receiving and dispatching of cargo with minimal complaints from the sender. Bulk SMS services not only help in tracking the cargo but also maintain security and authentication from their unique sender ID. With SMS API gateway and mobile SMS alerts, courier and logistic companies can check the order status of products and customer can also benefit from real-time text alerts, notification regarding product delivery status. Bulk SMS messaging has become an efficient mode of communication for businesses to inform clients about the consignment delivery status, track the where abouts, send out alerts and important updates regarding the delivery status.

Benefits Of Bulk SMS In Courier And Logistics Companies

• Low Cost - Bulk SMS messages are cheaper compared to other communication models and marketing tool.
• Customer retention - Timely updates can help to improve customer retention rates.
• Instant & direct – On average people are on their mobile phone. Text SMS can be received and read instantly – usually within 3 minutes of delivery.
• Customer convenience - Sending delivery status, notifications, alerts, discount and offers via bulk SMS will significantly improve customer relationships.

ECOMMERCE

Bulk SMS | Online Shopping

Bulk SMS services provide e-commerce website owners with a unique opportunity. They can bridge the gap in customer service offerings with bulk SMS technology, which improves eCommerce conversion rate over time. Depending on how and where you use SMS you will in time be able to streamline your site to sell more goods and services to your customers. With bulk SMS on your side, you can expect a boost in site visits, sales and customer retention rates from the moment you begin promoting using text marketing

How Can Bulk SMS Marketing Improve On-Site Conversions

• Customer service can be improved with bulk SMS as the customer will be able to text your brand with queries, comments or insights on your service.
• Customer retention and repeat purchasing is improved with bulk SMS as shoppers are encouraged to buy more, and more often with special discount and promotions
• Payment security that discourages many weary shoppers from checking out. This can be improved with two-factor authentication. The customer will be sent a special code on their mobile phone before payment is accepted, thereby reducing the chances of credit card fraud or theft.
• Shopping cart conversions can be optimized using bulk SMS services, supporting the delivery process with update text messages, confirmation messages, and delivery notifications. E.g. you can send your client an SMS message encouraging them to complete a purchase with a small discount.
• Loyalty program via bulk SMS. You can reward your repeat customers, entice new customers to buy and run great competitions that benefit your client base.

Bulk SMS Facts On Ecommerce

• 35% of customers that have chosen to get promotional messages from a retailer, visited their store or website.
• Redemption rates on promotions and coupons via SMS are 10 times higher than print coupons focused on the same goals.

SCHOOLS

Bulk SMS | Learning Institutions

It is now easy to send school reports cards and fee balances to parents via our bulk SMS services for schooL. Our bulk SMS for Schools is a special edition of Celcom Africa that not only helps schools do bulk SMS messaging but also lets them send report cards and fee balance notifications to parents via bulk SMS. Besides, it packs all the features that users love about Celcom bulk SMS: SMS branding, long SMS, importation of contacts from Excel files, multiple account users, elegance and simplicity etc. And it's all FREE.

Sounds Nice, But How Else Can I Use Celcom Africa Bulk SMS?

There are many uses of Celcom Africa bulk SMS for Schools and the only limitation is your imagination. To help you get started though, here are some:

• Use bulk SMS to inform parents about school opening and closing date
• Use text messages to send meeting invitations and reminders
• Bulk SMS can be used to communicate emergency situations.
• Keep parents in the know regarding school trips, communal works through bulk SMS.
• Send information through SMS messages to parents about the school's achievements.
• Use text messages to send fee structures
• Use bulk text marketing for seasonal greetings e.g during Easter, Christmas, Id-ul-Fitr, Diwali etc.

POLITICAL

Bulk SMS | Politicians and Government Institutions

As there is a rise in the number of smartphone users, many politicians are connecting with their audience through mobile. You can start sending SMS to your audience before the main campaign. Politicians can use Bulk SMS services to their advantage to send updates, reminders, alerts like candidate information, election dates, voting awareness to the public, etc. 

How Bulk SMS is more suitable for election campaigns

• Delivers important updates
• Direct contact with voters
• Multi-channel campaigns