Celcom Africa - Instant Messaging Solutions

SMS for Media and Entertainment - Events & EngagementSMS for Media and Entertainment

SMS for media and entertainment powers event ticketing alerts, TV show voting, radio contests, and fan engagement campaigns - with USSD and premium-rate options for interactive experiences.

SMS for media and entertainment - ticketing alerts, TV/radio voting, and fan campaigns with USSD options.

99.99%
uptime
50+
Countries
850M+
Vol/Month
<5s
TAT

Trusted across African enterprises

AarBidcoCreditinfoDevkiDhlKengenKimisituMuthokinjuPathcarePremier HospRoyal MilkSafebodaU&I MicrofinanceUnaitasUnicefUsernameUsernamesaccoYegoAarBidcoCreditinfoDevkiDhlKengenKimisituMuthokinjuPathcarePremier HospRoyal MilkSafebodaU&I MicrofinanceUnaitasUnicefUsernameUsernamesaccoYego

Trusted by Aar, Bidco, Creditinfo, Devki, Dhl, Kengen, Kimisitu, Muthokinju, Pathcare, Premier Hosp, Royal Milk, Safeboda, U&I Microfinance, Unaitas, Unicef, Username, Usernamesacco, Yego

Everything you need

Why media & entertainment teams choose Celcom Africa

One African messaging stack - routes, compliance, and delivery tools that work together.

Event ticketing SMS

Ticket confirmations, gate codes, and event day updates to attendees.

TV & radio voting

Two-way SMS and USSD voting for shows, competitions, and polls.

Fan club alerts

Premiere notifications, exclusive content, and artist announcements.

Premium rate SMS

Monetised voting and content services via premium short codes.

Concert and festival updates

Schedule changes, safety alerts, and VIP notifications at scale.

Contest management

Keyword-based entry, winner selection, and prize notification flows.

Compliance & trust

Built for broadcast regulator requirements

Media and entertainment messaging is governed by communications authority rules on content, marketing consent, and premium-rate services. Celcom Africa supports compliant broadcast messaging, opt-in consent for marketing, and premium SMS services aligned with Communications Authority and equivalent broadcast regulator requirements in each market.

  • Premium rate SMS
  • Concert and festival updates
  • Contest management
Built for broadcast regulator requirements
Process

How media & entertainment uses SMS

  1. 1

    Connect your system

    Integrate via API or upload contacts from your media management platform.

  2. 2

    Define message triggers

    Set rules for appointments, payments, alerts, or campaign schedules.

  3. 3

    Configure templates

    Create approved message templates with dynamic fields for your use case.

  4. 4

    Automate delivery

    Messages fire automatically in real time or on a scheduled batch.

  5. 5

    Monitor and report

    Track delivery, responses, and export logs for compliance and reporting.

Where it works

Messaging use cases

From Nairobi fintechs to Lagos retailers - teams across Africa run customer-critical messaging on Celcom every day.

  • Concert and festival ticket confirmations
  • TV show voting and audience polls
  • Radio contest entries and winner announcements
  • Fan club premiere and release notifications
  • VIP and backstage access codes via SMS
  • Pay-per-vote and premium content services

Frequently asked questions

Do you support TV show voting via SMS?

Yes. Two-way SMS short codes and USSD menus handle high-volume voting with real-time tally integration.

Can we run radio contests with keyword entry?

Yes. Configure keyword-based entry on a shared short code with automatic entrant logging and winner selection.

How do premium rate SMS services work?

Premium short codes charge the voter or subscriber a fee. Celcom manages the technical setup and revenue sharing.

Can we send ticket confirmations for large events?

Yes. Bulk SMS delivers ticket details, QR codes, and gate information to thousands of attendees simultaneously.

Do you support USSD voting alongside SMS?

Yes. USSD menus provide interactive voting for feature-phone audiences alongside SMS keyword voting.

Engage your audience with SMS

Talk to our media team about voting and event solutions.

REST API, webhooks, and ready-made plugins connect Celcom to your existing systems.